How libraries and librarians help : a guide to identifying user-centered outcomes / Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton.

Author/creator Durrance, Joan C.
Other author Fisher, Karen E., 1966-
Other author Hinton, Marian Bouch.
Format Book
Publication InfoChicago : American Library Association, 2005.
Descriptionx, 183 pages : illustrations ; 23 cm
Supplemental ContentTable of contents
Subjects
Libraries--Evaluation.
Libraries--United States. --Evaluation.
Public services (Libraries)--Evaluation.
Public services (Libraries)--United States. --Evaluation.
Public libraries--United States. --Evaluation. --Case studies.
Libraries and community--United States.

Contents The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation -- Step one, getting started : preparing to conduct an outcomes study -- Step two, collecting data for outcomes : approaches and tools -- Step three, analyzing outcomes data -- Step four, maximizing the results of your outcomes study -- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin -- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden -- Empowering youth : outcomes of public libraries' youth technology -- Strengthening community : outcomes of community information services -- Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher.
Bibliography noteIncludes bibliographical references and index.
LCCN 2004022581
ISBN0838908926 (alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks Z685.85 .D87 2005 ✔ Available Place Hold