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LEADER 01679cam a22004574a 4500

001 ocm52750053;

003 OCoLC;

005 20141212172543.0;

008 030718s2004 gw a b 001 0 eng ;

010 a| 2003059637;

016 7 a| 9661981152| GyFmDB;

020 a| 3540002278;

035 a| (Sirsi) o52750053;

035 a| (OCoLC)52750053;

042 a| pcc;

049 a| EREE;

050 00 a| HF5415.5b| .C615 2004;

072 7 a| HF2| lcco;

082 00 a| 658.8/122| 22;

245 00 a| Collaborative customer relationship management :b| taking CRM to the next level /c| Alexander H. Kracklauer, D. Quinn Mills, Dirk Seifert, editors.;

300 a| xi, 273 pages :b| illustrations ;c| 24 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references and index.;

650 0 a| Customer relationsx| Management.=| ^A492040;

650 0 a| Delivery of goodsx| Management.=| ^A1097518;

650 0 a| Strategic alliances (Business)=| ^A290534;

650 0 a| Business logistics.=| ^A115723;

700 1 a| Kracklauer, Alexander H.,d| 1965-=| ^A563600;

700 1 a| Mills, Daniel Quinn.=| ^A95984;

700 1 a| Seifert, Dirk.=| ^A563601;

994 a| X0b| ERE;

910 a| PromptCat;

938 a| Otto Harrassowitzb| HARRn| har035007050c| 48.10 EUR;

980 a| 2003-11-05b| 49.95d| 2.94e| 41.96f| 287226;

596 a| 1;

998 a| 925473;

999 a| HF5415.5 .C615 2004w| LCc| 1i| 30372012122682d| 5/6/2009e| 9/22/2008f| 3/27/2009g| 1l| JGESm| JOYNERn| 1p| $41.96r| Ys| Yt| JGESBKu| 11/13/2003x| BOOKz| JSTACKSo| .STAFF. 0;

Collaborative customer relationship management : taking CRM to the next level / Alexander H. Kracklauer, D. Quinn Mills, Dirk Seifert, editors.

Other author	Kracklauer, Alexander H., 1965-
Other author	Mills, Daniel Quinn.
Other author	Seifert, Dirk.
Format	Book
Publication Info	Berlin ; New York : Springer-Verlag, ©2004.
Description	xi, 273 pages : illustrations ; 24 cm
Subjects	Customer relations--Management. Delivery of goods--Management. Strategic alliances (Business) Business logistics.

Bibliography note	Includes bibliographical references and index.
LCCN	2003059637
ISBN	3540002278

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HF5415.5 .C615 2004	✔ Available	Place Hold

Collaborative customer relationship management : taking CRM to the next level / Alexander H. Kracklauer, D. Quinn Mills, Dirk Seifert, editors.

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