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LEADER 01613cam a22004214a 4500

001 ocm50476636;

003 OCoLC;

005 20141212170450.0;

008 020813s2003 enka b 001 0 eng ;

010 a| 2002031408;

020 a| 052181670X (pb.);

035 a| (Sirsi) o50476636;

035 a| (OCoLC)50476636;

040 a| DLCc| DLCd| YDXd| UtOrBLW;

042 a| pcc;

049 a| EREE;

050 00 a| HF5415.5b| .T66 2003;

082 00 a| 658.8/42| 21;

100 1 a| Tomsen, Mai-lan.=| ^A537642;

245 10 a| Reaching the interactive customer :b| integrated services for the digital world /c| Mai-lan Tomsen, Ron Faith.;

260 a| Cambridge, UK ;a| New York :b| Cambridge University Press,c| 2003.;

300 a| 166 pages :b| illustrations ;c| 23 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references (p. [157]-158) and index.;

650 0 a| Customer servicesx| Communication systems.=| ^A364728;

650 0 a| Interactive computer systems.=| ^A94946;

650 0 a| Internet marketing.=| ^A381306;

700 1 a| Faith, Ron.=| ^A537643;

856 41 3| Table of contentsu| http://www.loc.gov/catdir/toc/cam031/2002031408.html;

856 42 3| Publisher descriptionu| http://www.loc.gov/catdir/description/cam0210/2002031408.html;

994 a| X0b| ERE;

910 a| PromptCat;

980 a| 2003-05-07b| 25d| 1.66e| 23.75f| 201061;

596 a| 1;

998 a| 908786;

999 a| HF5415.5 .T66 2003w| LCc| 1i| 30372011882112d| 5/6/2009e| 12/3/2006f| 3/27/2009g| 1l| JGESm| JOYNERn| 1p| $23.75r| Ys| Yt| JGESBKu| 5/20/2003x| BOOKz| JSTACKSo| .STAFF. 0;

Reaching the interactive customer : integrated services for the digital world / Mai-lan Tomsen, Ron Faith.

Author/creator	Tomsen, Mai-lan
Other author	Faith, Ron.
Format	Book
Publication Info	Cambridge, UK ; New York : Cambridge University Press, 2003.
Description	166 pages : illustrations ; 23 cm
Supplemental Content	Table of contents
Supplemental Content	Publisher description
Subjects	Customer services--Communication systems. Interactive computer systems. Internet marketing.

Bibliography note	Includes bibliographical references (p. [157]-158) and index.
LCCN	2002031408
ISBN	052181670X (pb.)

Availability

Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HF5415.5 .T66 2003	✔ Available	Place Hold

Reaching the interactive customer : integrated services for the digital world / Mai-lan Tomsen, Ron Faith.

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