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LEADER 01498cam a22004334a 4500

001 ocm51446401;

003 OCoLC;

005 20141212170428.0;

008 030103s2003 gw ab b 000 0 eng ;

010 a| 2003041537;

020 a| 3540002553 (alk. paper);

035 a| (Sirsi) o51446401;

035 a| (OCoLC)51446401;

042 a| pcc;

049 a| EREE;

050 00 a| HF5415.5b| .A267 2003;

072 7 a| HF2| lcco;

082 00 a| 658.8/122| 21;

245 00 a| Achieving excellence in stakeholder management /c| Joachim Scharioth, Margit Huber, editors.;

300 a| viii, 151 pages :b| illustrations, 1 map ;c| 25 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references.;

650 0 a| Customer relations.=| ^A61341;

650 0 a| Consumer satisfaction.=| ^A3793;

650 0 a| Customer loyalty.=| ^A477211;

650 0 a| Total quality management.=| ^A277509;

700 1 a| Scharioth, Joachim.=| ^A537405;

700 1 a| Huber, Margit,d| 1963-=| ^A537406;

994 a| X0b| ERE;

910 a| PromptCat;

938 a| Otto Harrassowitzb| HARRn| har035007055c| 42.75 EUR;

980 a| 2003-05-14b| 49.95d| 2.91e| 41.96f| 204933;

596 a| 1;

998 a| 908510;

999 a| HF5415.5 .A267 2003w| LCc| 1i| 30372011455919d| 5/6/2009f| 3/27/2009g| 1l| JGESm| JOYNERp| $41.96r| Ys| Yt| JGESBKu| 5/28/2003x| BOOKz| JSTACKSo| .STAFF. 0;

Achieving excellence in stakeholder management / Joachim Scharioth, Margit Huber, editors.

Other author	Scharioth, Joachim.
Other author	Huber, Margit, 1963-
Format	Book
Publication Info	Berlin ; New York : Springer, ©2003.
Description	viii, 151 pages : illustrations, 1 map ; 25 cm
Subjects	Customer relations. Consumer satisfaction. Customer loyalty. Total quality management.

Bibliography note	Includes bibliographical references.
LCCN	2003041537
ISBN	3540002553 (alk. paper)

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HF5415.5 .A267 2003	✔ Available	Place Hold

Achieving excellence in stakeholder management / Joachim Scharioth, Margit Huber, editors.

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