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LEADER 01336cam a22003854a 4500

001 ocm49394641;

003 OCoLC;

005 20141212163505.0;

008 020313s2003 flua b 001 0 eng ;

010 a| 2002018592;

015 a| GBA2-Y0330;

020 a| 0849311438 (alk. paper);

035 a| (Sirsi) o49394641;

035 a| (OCoLC)49394641;

042 a| pcc;

049 a| EREE;

050 00 a| HF5415.5b| .S5199 2003;

082 00 a| 658.8/122| 21;

100 1 a| Sharp, Duane E.=| ^A522906;

245 10 a| Customer relationship management systems handbook /c| Duane E. Sharp.;

300 a| xxi, 242 pages :b| illustrations ;c| 26 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references (p. 233-234) and index.;

650 0 a| Customer relationsx| Management.=| ^A492040;

650 0 a| Customer relationsx| Managementx| Data processing.=| ^A522907;

994 a| X0b| ERE;

910 a| PromptCat;

980 a| 2002-08-28b| 69.95d| 4.55e| 69.95f| 72029;

596 a| 1;

998 a| 886616;

999 a| HF5415.5 .S5199 2003w| LCc| 1i| 30372011802169d| 2/14/2011e| 1/31/2011f| 2/7/2011g| 2l| JGESm| JOYNERn| 2p| $69.95q| 1r| Ys| Yt| JGESBKu| 9/19/2002x| BOOKz| JSTACKSo| .STAFF. 0;

Customer relationship management systems handbook / Duane E. Sharp.

Author/creator	Sharp, Duane E.
Format	Book
Publication Info	Boca Raton, Fla. : Auerbach, ©2003.
Description	xxi, 242 pages : illustrations ; 26 cm
Subjects	Customer relations--Management. Customer relations--Management. --Data processing.

Bibliography note	Includes bibliographical references (p. 233-234) and index.
LCCN	2002018592
ISBN	0849311438 (alk. paper)

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HF5415.5 .S5199 2003	✔ Available	Place Hold

Customer relationship management systems handbook / Duane E. Sharp.

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