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LEADER 01439cam a2200397 a 4500

001 ocm47855639;

003 OCoLC;

005 20141212160408.0;

008 010828s2001 nyua b 000 0 eng c;

020 a| 0823707482;

035 a| (Sirsi) o47855639;

035 a| (OCoLC)47855639;

042 a| pcc;

049 a| EREE;

050 4 a| HF5415.5b| .B634 2001;

100 1 a| Bodenberg, Thomas M.=| ^A492039;

245 10 a| Customer relationship management :b| new ways of keeping the customer satisfied /c| [by Thomas M. Bodenberg].;

246 30 a| New ways of keeping the customer satisfied;

300 a| 62 pages :b| illustrations ;c| 28 cm.;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

490 1 a| Research report ;v| R-1299-01-RR;

500 a| Cover title.;

504 a| Includes bibliographical references.;

650 0 a| Customer relationsx| Management.=| ^A492040;

650 0 a| Relationship marketing.=| ^A390760;

650 0 a| Consumer satisfaction.=| ^A3793;

710 2 a| Conference Board.=| ^A58594;

830 0 a| Conference Board report ;v| no. 1299-01-RR.=| ^A41041;

994 a| X0b| ERE;

596 a| 1;

998 a| 855870;

999 a| HF5415.5 .B634 2001w| LCc| 1i| 30372011205835d| 5/6/2009e| 11/18/2008f| 3/27/2009g| 1l| JGESm| JOYNERn| 3q| 1r| Ys| Yt| JGESBKu| 10/12/2001x| BOOKz| JSTACKSo| .STAFF. 0;

Customer relationship management : new ways of keeping the customer satisfied / [by Thomas M. Bodenberg].

Author/creator	Bodenberg, Thomas M.
Other author	Conference Board.
Format	Book
Publication Info	New York, NY : Conference Board, ©2001.
Description	62 pages : illustrations ; 28 cm.
Subjects	Customer relations--Management. Relationship marketing. Consumer satisfaction.

Portion of title	New ways of keeping the customer satisfied
Series	Research report ; R-1299-01-RR Conference Board report ; no. 1299-01-RR. ^A41041
General note	Cover title.
Bibliography note	Includes bibliographical references.
ISBN	0823707482

Availability

Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HF5415.5 .B634 2001	✔ Available	Place Hold

Customer relationship management : new ways of keeping the customer satisfied / [by Thomas M. Bodenberg].

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