A guide to the North Carolina local government performance measurement project

A guide to the North Carolina local government performance measurement project / edited by William C. Rivenbark.

Other author/creator	Rivenbark, William C.
Other author/creator	University of North Carolina at Chapel Hill. Institute of Government.
Format	Book and Print
Publication Info	Chapel Hill, NC : Institute of Government, University of North Carolina at Chapel Hill, 2001.
Description	v, 175 pages : illustrations ; 28 cm
Subject(s)	Local government--Evaluation. Local government--North Carolina --Evaluation. Municipal services--North Carolina --Evaluation. County services--North Carolina --Evaluation. Performance standards.

Abstract	Presents the methods developed and used by the North Carolina Performance Measurement Project, an effort to encourage the use of performance measurement and benchmarking to produce comparable performance and cost data and to promote data use for the purpose of service or process improvement. It represents the work of local government officials in North Carolina who are committed to improving the numerous services provided by cities and counties.
Local note	Little-327175--305131021280Q
General note	"February 2001."
General note	"2001.02"--P. [4] of cover.
Bibliography note	Includes bibliographical references.
ISBN	1560113863 (pbk.) :

Library	Location	Call Number	Status	Item Actions
Joyner	NC Stacks	HD4606.N8 G85 2001	✔ Available	Place Hold