IRS telephone assistance : quality of service mixed in the 2000 filing season and below IRS' long-term goal : report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives

IRS telephone assistance : quality of service mixed in the 2000 filing season and below IRS' long-term goal : report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives / United States General Accounting Office.

Author/creator	United States. General Accounting Office
Format	Electronic and Book
Publication Info	[Washington, D.C.] : The Office, [2001]
Supplemental Content	https://purl.fdlp.gov/GPO/LPS13091
Subject(s)	United States. Internal Revenue Service--Information services --Evaluation. Tax administration and procedure--United States --Information services --Evaluation. Taxpayer Assistance Program--Evaluation. Telephone in business--United States.

Portion of title	Quality of service mixed in the 2000 filing season and below IRS' long-term goal
General note	"April 2001."
General note	"GAO-01-189."
General note	Paper version available from the General Accounting Office.
General note	Title from title screen.
General note	GPO Cataloging Record Distribution Program (CRDP).
Bibliography note	Includes bibliographical references.
Technical details	Mode of access: Internet from the GPO Access web site. Address as of 7/9/2001: http://frwebgate.access.gpo.gov/cgi-bin/getdoc.cgi?dbname=gao&docid=f:d01189.pdf; current access is available via PURL.
Technical details	System requirements: Adobe Acrobat Reader.
Technical rpt number	GAO-01-189
GPO item number	0546-D (online)
Govt. docs number	GA 1.13:GAO-01-189

Library	Location	Call Number	Status	Item Actions
Joyner	Electronic Resources	Access Content Online	✔ Available