Tools

LEADER 02336nam a2200409 a 4500

001 ocm44868859;

003 OCoLC;

005 20141212150553.0;

008 000821s2001 caua b 001 0 eng ;

010 a| 00011069;

020 a| 0761920781 (cloth : alk. paper);

035 a| (Sirsi) o44868859;

035 a| (OCoLC)44868859;

043 a| n-us---;

049 a| EREE;

050 00 a| HD4605b| .A667 2001;

082 00 a| 352.3/214/09732| 21;

100 1 a| Ammons, David N.=| ^A180217;

245 10 a| Municipal benchmarks :b| assessing local performance and establishing community standards /c| David N. Ammons.;

250 a| 2nd ed.;

300 a| ix, 501 pages :b| illustrations ;c| 26 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references (p. 471-481) and index.;

505 0 a| Introduction -- Performance measurement and benchmarking -- Animal control -- City attorney -- City clerk -- Courts -- Development administration -- Emergency communications -- Emergency medical services -- Finance -- Fire service -- Fleet maintenance -- Gas and electric services -- Human resource administration -- Information systems -- Library -- Management services: executive offices, budgets, and management audit -- Parking services -- Parks and recreation -- Police -- Property appraisal -- Public health -- Public transit -- Public works: engineering and miscellaneous services --Purchasing and warehousing -- Risk management -- Social services -- Solid waste collection -- Streets, sidewalks, and storm drainage -- Traffic engineering and control -- Utilities business office -- Water and sewer services -- Performance milestones.;

650 0 a| Municipal servicesz| United Statesx| Evaluation.=| ^A41042;

650 0 a| Municipal governmentz| United Statesx| Evaluation.=| ^A10547;

650 0 a| Benchmarking (Management)z| United States.=| ^A1012463;

994 a| X0b| ERE;

910 a| PromptCat;

980 a| 2001-04-25b| 59.95d| 3.02e| 50.36f| 815856;

596 a| 1;

998 a| 797563;

999 a| HD4605 .A667 2001w| LCc| 1i| 30372010924428d| 5/6/2009e| 11/14/2008f| 1/28/2009g| 1l| JGESm| JOYNERn| 8p| $50.36r| Ys| Yt| JGESBKu| 5/9/2001x| BOOKz| JSTACKSo| .STAFF. 0;

Municipal benchmarks : assessing local performance and establishing community standards / David N. Ammons.

Author/creator	Ammons, David N.
Format	Book
Edition	2nd ed.
Publication Info	Thousand Oaks, Calif. : Sage Publications, ©2001.
Description	ix, 501 pages : illustrations ; 26 cm
Subjects	Municipal services--United States. --Evaluation. Municipal government--United States. --Evaluation. Benchmarking (Management)--United States.

Contents	Introduction -- Performance measurement and benchmarking -- Animal control -- City attorney -- City clerk -- Courts -- Development administration -- Emergency communications -- Emergency medical services -- Finance -- Fire service -- Fleet maintenance -- Gas and electric services -- Human resource administration -- Information systems -- Library -- Management services: executive offices, budgets, and management audit -- Parking services -- Parks and recreation -- Police -- Property appraisal -- Public health -- Public transit -- Public works: engineering and miscellaneous services --Purchasing and warehousing -- Risk management -- Social services -- Solid waste collection -- Streets, sidewalks, and storm drainage -- Traffic engineering and control -- Utilities business office -- Water and sewer services -- Performance milestones.
Bibliography note	Includes bibliographical references (p. 471-481) and index.
LCCN	00011069
ISBN	0761920781 (cloth : alk. paper)

Availability

Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HD4605 .A667 2001	✔ Available	Place Hold

Municipal benchmarks : assessing local performance and establishing community standards / David N. Ammons.

Click here for more information about this title

Availability