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LEADER 01505nam a22003974a 4500

001 ocm41641414;

003 OCoLC;

005 20141212143536.0;

008 990621s1999 caua b 001 0 eng ;

010 a| 99037564;

020 a| 0833027549;

035 a| (Sirsi) o41641414;

035 a| (OCoLC)41641414;

040 a| DLCc| DLCd| EREd| UtOrBLW;

042 a| pcc;

043 a| n-us---;

049 a| EREE;

050 00 a| JK468.T4b| N48 1999;

082 00 a| 384.3/42| 21;

100 1 a| Neu, C. R.q| (Carl Richard),d| 1949-=| ^A452255;

245 10 a| Sending your government a message :b| e-mail communication between citizens and government /c| C. Richard Neu, Robert H. Anderson, Tora K. Bikson.;

260 a| Santa Monica, CA :b| RAND,c| 1999.;

300 a| xxx, 200 pages :b| illustrations ;c| 23 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references.;

650 0 a| Administrative agenciesz| United Statesx| Communication systems.=| ^A75802;

650 0 a| Executive departmentsz| United Statesx| Communication systems.=| ^A233375;

650 0 a| Electronic mail systemsz| United States.=| ^A137922;

700 1 a| Anderson, Robert H.q| (Robert Helms),d| 1939-=| ^A681629;

700 1 a| Bikson, Tora K.,d| 1940-=| ^A210128;

994 a| E0b| ERE;

596 a| 1;

998 a| 761704;

999 a| JK468.T4 N48 1999w| LCc| 1i| 30372010889134d| 4/29/2009f| 1/29/2009g| 1l| JGESm| JOYNERp| $20.00r| Ys| Yt| JGESBKu| 8/11/2000x| BOOKz| JSTACKSo| .STAFF. 0;

Sending your government a message : e-mail communication between citizens and government / C. Richard Neu, Robert H. Anderson, Tora K. Bikson.

Author/creator	Neu, C. R., 1949-
Other author	Anderson, Robert H. (Robert Helms), 1939-
Other author	Bikson, Tora K., 1940-
Format	Book
Publication Info	Santa Monica, CA : RAND, 1999.
Description	xxx, 200 pages : illustrations ; 23 cm
Subjects	Administrative agencies--United States. --Communication systems. Executive departments--United States. --Communication systems. Electronic mail systems--United States.

Bibliography note	Includes bibliographical references.
LCCN	99037564
ISBN	0833027549

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	JK468.T4 N48 1999	✔ Available	Place Hold

Sending your government a message : e-mail communication between citizens and government / C. Richard Neu, Robert H. Anderson, Tora K. Bikson.

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