The regulatory craft : controlling risks, solving problems, and managing compliance / Malcolm K. Sparrow.

Author/creator Sparrow, Malcolm K.
Format Book
Publication InfoWashington, D.C. : Brookings Institution Press, ©2000.
Descriptionxxii, 346 pages ; 23 cm
Subjects
Trade regulation--United States.
Industrial policy--United States.
Compliance--United States.
Administrative procedure--United States.
Government paperwork--United States.

Contents pt. 1. The challenges of regulation. Pressures. Ideas. Party politics. Customer service : merits and limits. Process improvement : merits and limits -- pt. 2. The emergence of regulatory craftsmanship. Innovations and reform. The elements of reform. The search for results that count. Problem solving : a different kind of work. The stages of problem solving. The problem-solving infrastructure. The boston gun project. Of strategies reactive, preventive, and proactive. Balanced versus integrated compliance strategies -- pt. 3. The elusive art of risk control. Centrality of the risk control challenge. Finding resources, making space. Managing discretion. Strategic and operational intelligence analysis -- pt. 4. Demonstrating results. Measuring a risk control performance. Connecting the fabric. Conclusion.
General note"Council for Excellence in Government."
Bibliography noteIncludes bibliographical references (p. 315-334) and index.
LCCN 00008438
ISBN0815780656 (pbk. : alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HD3616.U47 S6 2000 ✔ Available Place Hold