Humble inquiry the gentle art of asking instead of telling / Edgar H. Schein, Peter A. Schein.

Author/creator Schein, Edgar H.
Other author Schein, Peter A.
Format Electronic
EditionThird edition.
Publication InfoOakland, CA : Berrett-Koehler Publishers, Inc, [2025]
Descriptionxv, 155 pages 22 cm
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Portion of title Gentle art of asking instead of telling
SeriesThe humble leadership series
Contents What is humble inquiry? -- Humble inquiry, openness and trust -- The humble inquiry attitude -- How is humble inquiry different? -- The culture of do and tell -- Hierarchy, humble inquiry and relationship mapping -- What really goes on in a conversation -- Humble inquiry when remote -- Developing the attitude of humble inquiry.
Abstract "This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations-over 200,000 copies sold and translated into seventeen languages! We live, say Edgar and Peter Schein, in a culture of ''tell.'' All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions-it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever. The Scheins define Humble Inquiry as ''the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.'' It was inspired by Edgar's twenty years of work in high-hazard industries and the healthcare system, where honest communication can literally mean the difference between life and death. In this new edition, updates have been made throughout to delve into the fresh challenges inherent in today's workplace, including new stories and case examples as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work"-- Provided by publisher.
General notePrevious edition: 2021.
Bibliography noteIncludes bibliographical references (pages 143-144)and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2024059168
ISBN9798890570956 paperback
ISBNpdf
ISBNepub

Availability

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Electronic Resources Access Content Online ✔ Available