Getting to standard work in health care using TWI to create a foundation for quality care / Patrick Graupp, Martha Purrier ; foreword by Gary Kaplan.

Author/creator Graupp, Patrick
Other author Purrier, Martha.
Format Electronic
Publication InfoBoca Raton : CRC Press,
Descriptionxxvi, 197 p. : illustrations ; 26 cm.
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects
Quality Assurance, Health Care--standards.
Delivery of Health Care--organization & administration.
Inservice Training--methods.
Quality Improvement--standards.
Total Quality Management--methods.

Abstract "Addressing the challenges involved with achieving standard work in healthcare, this book describes the Training Within Industry (TWI) Job Instruction method. This tool has been used by Toyota and other Japanese companies in creating a strong foundation for standardization in their production practice. The text places this methodology squarely within the healthcare paradigm. Using examples, case studies, and terminology that all healthcare practitioners can understand, the authors show how this method can make all the difference in the delivery of quality healthcare while serving as a foundation for successful Lean practice in healthcare"-- Provided by publisher.
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2012015722
ISBN9781439878507 (pbk. : alk. paper)
ISBN1439878501 (pbk. : alk. paper)

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available