Fraud hotlines design, performance, and assessment / Chelsea Binns.

Author/creator Binns, Chelsea
Format Electronic
Publication InfoBoca Raton, FL : CRC Press/Taylor & Francis Group, [2018]
Descriptionxi, 367 pages ; 24 cm
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

Contents Background, use, and value -- History -- Hotline design -- Performance, assessment and best practices -- Theoretical perspectives -- Case studies -- Special topics -- Appendix.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2017016217
ISBN9781498727433 (hb : alk. paper)

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available