Creating a sustainable healthcare workplace management challenges related to aggressive patient behaviour / Ewa Beck-Krala, Elżbieta Tarczoń, Małgorzata Sidor-Rządkowska, Jerzy Rosiński.
| Author/creator | Beck-Krala, Ewa |
| Other author | Tarczoń, Elżbieta |
| Other author | Sidor-Rządkowska, Małgorzata |
| Other author | Rosiński, Jerzy |
| Format | Electronic |
| Edition | First edition. |
| Publication Info | Boca Raton, FL : CRC press, 2026. |
| Description | volumes cm |
| Supplemental Content | Full text available from Taylor & Francis eBooks |
| Subjects |
| Abstract | "Healthcare workers face increasingly dangerous work environments, with patient aggression emerging as a critical threat particularly in emergency departments. This title reveals the alarming frequency of verbal, physical, and mental aggression toward medical staff, often surrounded by a conspiracy of silence despite its significant impact on healthcare delivery. Through research including surveys of 246 medical professionals and 39 interviews and case studies, the authors expose the prevalence of this phenomenon and its devastating consequences for workers, organizations, and ultimately patient care. Creating a Sustainable Healthcare Workplace: Management Challenges Related to Aggressive Patient Behaviour identifies, classifies, and addresses workplace threats affecting medical staff safety, with special emphasis on psychosocial hazards related to aggressive patient behavior. The book presents a three-tiered intervention framework operating at systemic, organizational, and individual levels and offers practical recommendations to prevent incidents, support employees during aggressive encounters, and mitigate aftermath effects. This approach will allow the reader to understand and create a sustainable workplace where healthcare professionals can perform their duties without fear, ultimately improving care quality for all patients. This essential resource is written for health and safety professionals, healthcare administrators, hospital managers, medical staff supervisors, human resource professionals, and policymakers responsible for healthcare worker safety. Medical professionals working in high-risk environments, particularly emergency departments, will find valuable insights and practical strategies to address patient aggression"-- Provided by publisher. |
| Bibliography note | Includes bibliographical references and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2025051933 |
| ISBN | 9781041191841 hardback |
| ISBN | 9781041204664 paperback |
| ISBN | ebook |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |