Marketing research for the tourism, hospitality and events industries / Bonita Kolb.
| Author/creator | Kolb, Bonita M. author. |
| Format | Book |
| Edition | Second edition. |
| Publication | Abingdon ; New York, NY : Routledge, 2025. |
| Description | x, 190 pages : illustrations (black and white) ; 25 cm |
| Subjects |
| Contents | Researching changing visitor preferences -- Understanding cultural and ethical research issues -- Starting the research process -- Choosing research participants -- Writing a visitor survey -- Administering visitor surveys -- Moderating focus groups -- Managing projective techniques and observation research -- Conducting visitor interviews -- Using social media to conduct research -- Analyzing research data -- Preparing the report and presentation |
| Abstract | "This user-friendly textbook covers qualitative, quantitative and social media research methods to provide students and course leaders with an accessible guide for learning and teaching marketing research from start to finish. This holistic, concise and accessible textbook is essential reading for all students to gain knowledge as to what visitors want from the travel, hospitality and or event experience and how to influence a destination's success"-- Provided by publisher. |
| General note | "First edition published by Routledge 2018"--T.p. verso. |
| Bibliography note | Includes bibliographical references and index. |
| Issued in other form | Online version http://id.loc.gov/entities/relationships/onlineversion Kolb, Bonita Marketing research for the tourism, hospitality and events industries Second edition. New York, NY : Routledge, 2025 9781032940380 |
| Issued in other form | ebook version : 9781040363737 |
| LCCN | 2024060974 |
| ISBN | 9781032940380 |
| ISBN | 9781032940403 hbk |
| ISBN | 1032940409 |
| ISBN | 9781003568636 pbk |
| ISBN | 1003568637 |
| ISBN | ebk |
| ISBN | 1032940387 |
| ISBN | ePub ebook |
| ISBN | PDF ebook |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | Order on Demand Title | Order On Demand | ✔ Available | Click to order this title |