Marketing research for the tourism, hospitality and events industries / Bonita Kolb.

Author/creator Kolb, Bonita M. author.
Format Book
EditionSecond edition.
PublicationAbingdon ; New York, NY : Routledge, 2025.
Descriptionx, 190 pages : illustrations (black and white) ; 25 cm
Subjects

Contents Researching changing visitor preferences -- Understanding cultural and ethical research issues -- Starting the research process -- Choosing research participants -- Writing a visitor survey -- Administering visitor surveys -- Moderating focus groups -- Managing projective techniques and observation research -- Conducting visitor interviews -- Using social media to conduct research -- Analyzing research data -- Preparing the report and presentation
Abstract "This user-friendly textbook covers qualitative, quantitative and social media research methods to provide students and course leaders with an accessible guide for learning and teaching marketing research from start to finish. This holistic, concise and accessible textbook is essential reading for all students to gain knowledge as to what visitors want from the travel, hospitality and or event experience and how to influence a destination's success"-- Provided by publisher.
General note"First edition published by Routledge 2018"--T.p. verso.
Bibliography noteIncludes bibliographical references and index.
Issued in other formOnline version http://id.loc.gov/entities/relationships/onlineversion Kolb, Bonita Marketing research for the tourism, hospitality and events industries Second edition. New York, NY : Routledge, 2025 9781032940380
Issued in other formebook version : 9781040363737
LCCN 2024060974
ISBN9781032940380
ISBN9781032940403 hbk
ISBN1032940409
ISBN9781003568636 pbk
ISBN1003568637
ISBNebk
ISBN1032940387
ISBNePub ebook
ISBNPDF ebook

Availability

Library Location Call Number Status Item Actions
Joyner Order on Demand Title Order On Demand ✔ Available Click to order this title