Crisis-ready teams data-driven lessons from aviation, nuclear power, emergency medicine, and mine rescue / Mary J. Waller and Seth A. Kaplan.
| Author/creator | Waller, Mary J. |
| Other author | Kaplan, Seth A. |
| Format | Electronic |
| Publication Info | Stanford, California : Stanford Business Books, an imprint of Stanford University Press, [2024] |
| Description | xiv, 178 pages : illustrations ; 24 cm. |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Subjects |
| Series | High reliability and crisis management High reliability and crisis management. ^A1107543 |
| Contents | How teams respond to rare, catastrophic events : an overview -- Tone, timing, and patterns -- How trauma teams and flight crews set the tone -- How seaport and MBA crisis teams share information and avoid solution fixation -- To adapt... with routines or without them? -- How flight crews & nuclear plant crews adapt during crises -- How the NEADS team adapted to the nonsensical on 9/11 -- Team leaders and tensions -- How nuclear plant crews balance routine and improvisation -- How flight crews balance planning & acting -- How mine rescue teams go slow... to go fast -- Designing high-performing teams for crises -- Training high-performing teams for crises -- Enhancing team resilience for crises -- The ethics of crisis preparation. |
| Abstract | "Crisis-Ready Teams explains how any team, and any team leader, in any industry or sector, can prepare in advance, to manage crises that suddenly pull people together to address high-magnitude events that could seriously harm their organizations. The book is based on extensive, unprecedented research on crisis team dynamics, key success behaviors, and why some teams perform so much better than others. Leading scholars Mary J. Waller and Seth A. Kaplan recorded and statistically analyzed audio and video recordings of hundreds of hours of crisis simulations involving flight crews, nuclear power plant control rooms, mine rescues, emergency room doctors and nurses, etc. Based on this empirical research, and other academic literature on how teams perform in crises, the authors show how crisis teams and leaders can cement crucial behaviors through attention to team composition and communication, especially in the first few minutes of a crisis. The book provides a valuable framework and research data for scholars studying crises and teams in organizations. It is also appropriate for MBA or executive education instruction on crisis management and leadership"-- Provided by publisher. |
| Bibliography note | Includes bibliographical references and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2023058020 |
| ISBN | 9781503601444 (cloth) |
| ISBN | (ebook) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |