ISO 9001 and lean friends, not foes, for providing efficiency and customer value / Douglas Meyer.

Author/creator Meyer, Douglas
Format Electronic
Publication InfoNew York, NY : Routledge, 2019.
Descriptionpages cm
Supplemental ContentFull text available from Taylor & Francis eBooks
Subjects

Contents AOP: acronym-o-phobia -- The real issue -- ISO what? -- Lean on me when you're not strong -- It's not always bad to bring work home with you -- One for all and all for one -- Friends at last -- Keep things rolling -- Letting off some steam -- Getting total leadership buy-in -- History repeats itself; historians repeat each other -- Excellence in leadership.
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2018054014
ISBN9780367188245 (pbk. : alk. paper)
ISBN9780367137151 (hardback : alk. paper)

Availability

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Electronic Resources Access Content Online ✔ Available