Managing Aggression

Author/creator Braithwaite, Ray, 1950- Author
Other author EBSCO Publishing (Firm)
Format Electronic
Publication InfoNew York : Routledge Florence : Taylor & Francis Group [Distributor]
Description184 p. ill 09.640 x 06.830 in.
Supplemental ContentFull text available from SocINDEX with Full Text
Subjects

SeriesThe Social Work Skills Ser. Vol. 1
Summary Annotation <p>How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:</p><ul><li>empowers individuals by providing a range of useful useful skills that can help in managing aggression</li><li>enables staff placed in difficult or dangerous situations by their employers to address the issue effectively</li><li>clarifies the responsibilities of the manager in ensuring staff are safeguarded</li><li>builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.</li></ul><p>Highlighting examples of good and bad practice, <em>Managing Aggression</em>is a book for anyone who has ever faced, or is likely to face, aggression at work.</p>
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2001019954
ISBN9780415243803
ISBN0415243807 (Perfect) Active Record
Standard identifier# 9780415243803
Stock number00081154

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available