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245 10 a| Harnessing AI to improve government services and customer experience :b| hearing before the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Eighteenth Congress, second session, January 10, 2024.;

246 3 a| Harnessing artificial intelligence to improve government services and customer experience;

264 1 a| Washington :b| U.S. Government Publishing Office,c| 2025.;

300 a| 1 online resource (iii, 79 pages) :b| illustrations.;

336 a| textb| txt2| rdacontent;

337 a| computerb| c2| rdamedia;

338 a| online resourceb| cr2| rdacarrier;

490 1 a| S. hrg. ;v| 118-225;

500 a| In scope of the U.S. Government Publishing Office Cataloging and Indexing Program (C&I) and Federal Depository Library Program (FDLP).;

504 a| Includes bibliographical references.;

511 0 a| Hearing witnesses: Jennifer Pahlka, Author, Recoding America: Why Government Is Failing in the Digital Age And How We Can Do Better, Former U.S. Deputy Chief Technology Officer; Beth Blauer, Associate Vice Provost for Public Sector Innovation, Johns Hopkins University; Beth Simone Noveck, Ph.D., Chief Innovation Officer, State of New Jersey, Professor of Experiential AI, Northeastern University.;

518 a| Date of hearing: 2024-01-10.;

588 a| Description based on online resource, PDF version; title from title page (GovInfo, viewed August 25, 2025).;

650 0 a| Internet in public administrationz| United States.=| ^A490885;

650 0 a| Artificial intelligencex| Government policyz| United States.=| ^A15394;

650 7 a| Armed Forces and National Security.2| cgpa;

650 7 a| Government Operations and Politics.2| cgpa;

655 7 a| Legislative hearings.2| lcgft0| http://id.loc.gov/authorities/genreForms/gf2013025047;

776 08 i| Print version:a| United States. Congress. Senate. Committee on Homeland Security and Governmental Affairs.t| Harnessing AI to improve government services and customer experiencew| (OCoLC)1534287712;

856 40 u| https://purl.fdlp.gov/GPO/gpo2479327| 0;

856 4 z| Address at time of PURL creationu| https://www.govinfo.gov/content/pkg/CHRG-118shrg54718/pdf/CHRG-118shrg54718.pdf;

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999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 6616056-1001l| JNETm| JOYNERr| Ys| Yt| JNE1DOu| 9/19/2025x| EDOCUMENTz| JERESOURCEo| .STAFF. jjlm;

Harnessing AI to improve government services and customer experience : hearing before the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Eighteenth Congress, second session, January 10, 2024.

Author/creator	United States
Format	Electronic
Publication	Washington : U.S. Government Publishing Office, 2025.
Description	1 online resource (iii, 79 pages) : illustrations.
Supplemental Content	https://purl.fdlp.gov/GPO/gpo247932
Supplemental Content	Address at time of PURL creation
Subjects	Internet in public administration--United States. Artificial intelligence--Government policy. --United States.

Variant title	Harnessing artificial intelligence to improve government services and customer experience
Series	S. hrg. ; 118-225 United States. Congress. Senate. S. hrg. ; 118-225. http://id.loc.gov/authorities/names/n83707917 ^A500722
General note	In scope of the U.S. Government Publishing Office Cataloging and Indexing Program (C&I) and Federal Depository Library Program (FDLP).
Bibliography note	Includes bibliographical references.
Performer	Hearing witnesses: Jennifer Pahlka, Author, Recoding America: Why Government Is Failing in the Digital Age And How We Can Do Better, Former U.S. Deputy Chief Technology Officer; Beth Blauer, Associate Vice Provost for Public Sector Innovation, Johns Hopkins University; Beth Simone Noveck, Ph.D., Chief Innovation Officer, State of New Jersey, Professor of Experiential AI, Northeastern University.
Date/time/place of a event note	Date of hearing: 2024-01-10.
Source of description	Description based on online resource, PDF version; title from title page (GovInfo, viewed August 25, 2025).
Issued in other form	Print version: United States. Congress. Senate. Committee on Homeland Security and Governmental Affairs. Harnessing AI to improve government services and customer experience
Genre/form	Legislative hearings.
Standard identifier#	54-718 (GPO jacket number)
GPO item number	1037-D (online)
Govt. docs number	Y 4.G 74/9:S.HRG.118-225

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Library	Location	Call Number	Status	Item Actions
	Electronic Resources	Online Content https://purl.fdlp.gov/GPO/gpo247932 Address at time of PURL creation	✔ Available

Harnessing AI to improve government services and customer experience : hearing before the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Eighteenth Congress, second session, January 10, 2024.

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