An Evaluation of the Benefits and Value of Libraries

Author/creator Nyström, Viveca Author
Other author Sjögren,Linnéa Author
Format Electronic
Publication InfoChandos Publishing [Imprint] Sawston : Woodhead Publishing Limited New York : Neal-Schuman Publishers, Incorporated [Distributor]
Description200 p. ill 09.000 x 06.000 in.
Supplemental ContentFull text available from eBook - Social Sciences 2012 (Chandos) [EBCSS12C]
Subjects

Summary Annotation An Evaluation of the Benefits and Value of Libraries provides guidance on how to evaluate libraries and contains many useful examples of methods that can be used throughout this process. There is substantial focus on the importance of goals and objectives, along with advice on strategies that can be used in the case of libraries that may not be well resourced for conducting surveys. The text will be useful as a handbook, and does not assume prior knowledge of finance or economics. A guide on how to conduct a cost-benefit analysis on library services and a discussion on how to use scenario analysis and the persona method is provided, as are examples of customer surveys, for users and non-users alike.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
ISBN9781843346869
ISBN1843346869 (Trade Paper) Active Record
Stock number00051468

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available