Business process change a guide for business managers and BPM and six sigma professionals / Paul Harmon ; foreword by Tom Davenport.

Author/creator Harmon, Paul, 1942-
Format Electronic
Edition2nd ed.
Publication InfoAmsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers,
Descriptionxli, 549 p. : ill., map ; 24 cm.
Supplemental ContentFull text available from eBook - Computer Science 2007
Subjects

Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2007020283
ISBN9780123741523 (pbk. : alk. paper)
ISBN0123741521 (pbk. : alk. paper)

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Electronic Resources Access Content Online ✔ Available