Benefits of an e-Business Performance Measurement Systems

Author/creator Hinton, Matthew Author
Other author Barnes, David Author
Format Electronic
Publication InfoCIMA Publishing [Imprint] San Diego : Elsevier Science & Technology Books
Description100 p. 09.210 x 06.125 in.
Supplemental ContentFull text available from eBook - Finance 2009
Subjects

Summary Annotation To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment.<br /><br />* Based on four years of case study research inlcuding interviews with 12 managers<br />* offers a distinctive view of e-business in measuring the performance of a business<br />* Recommendations are made based on the findings from cross case analysis
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
ISBN9781856175258
ISBN1856175251 (Trade Paper) Active Record
Standard identifier# 9781856175258
Stock number00991439

Availability

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Electronic Resources Access Content Online ✔ Available