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010 a| 2011028716;

016 7 a| 0158459992| Uk;

020 a| 9780123850171 (pbk.);

020 a| 0123850177 (pbk.);

035 a| (WaSeSS)ssj0000534096;

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049 a| EREEa| NEHH;

050 00 a| T58.5b| .B47 2011;

082 00 a| 004.0682| 23;

100 1 a| Betz, Charles T.?| UNAUTHORIZED;

245 10 a| Architecture & patterns for IT service management, resource planning, and governanceh| [electronic resource] :b| making shoes for the cobbler's children /c| Charles T. Betz.;

246 3 a| Architecture and patterns for IT service management, resource planning, and governance;

250 a| 2nd ed.;

260 a| Waltham, MA :b| Morgan Kaufmann,;

300 a| xxxiv, 439 p. :b| ill. ;c| 24 cm.;

500 a| Machine generated contents note: Part I: The IT Value Chain 1. Introduction: Shoes for the Cobbler's Child 2. Understanding IT Value: it's all about the outcome 3. The IT capabilities Part II: Supporting the IT value chain 4.A supporting data architecture 5. A supporting systems architecture 6. Patterns for IT Enablement 7. Conclusion .;

504 a| Includes bibliographical references and index.;

506 a| Available only to authorized users.;

538 a| Mode of access: World Wide Web;

650 0 a| Information technology.=| ^A194901;

650 0 a| Information technologyx| Management.=| ^A231519;

650 0 a| Computer network architectures.=| ^A193830;

655 0 a| Electronic books.=| ^A491897;

856 40 z| Full text available from eBook - Computer Science 2011 (Elsevier and Woodhead) [EBCCS11W]u| https://go.openathens.net/redirector/ecu.edu?url=https%3A%2F%2Fwww.sciencedirect.com%2Fscience%2Fbook%2F9780123850171;

947 a| (OCoLC)ocn742305961;

949 a| CLICK ON WEB ADDRESSw| ASISh| JOYNER188;

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949 a| CLICK ON WEB ADDRESSw| ASISh| JMUSIC60;

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999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 6588101-1001l| JNETm| JOYNERr| Ys| Yt| JNESSBKu| 7/17/2025x| EBOOKz| JERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 6588101-2001l| HSLELECm| HSLr| Ys| Yt| HEBKu| 7/17/2025x| EBOOKz| HERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 6588101-3001l| MNETm| JMUSICr| Ys| Yt| MNESSBKu| 7/17/2025x| EBOOKz| JERESOURCE;

Architecture & patterns for IT service management, resource planning, and governance making shoes for the cobbler's children / Charles T. Betz.

Author/creator	Betz, Charles T.
Format	Electronic
Edition	2nd ed.
Publication Info	Waltham, MA : Morgan Kaufmann,
Description	xxxiv, 439 p. : ill. ; 24 cm.
Supplemental Content	Full text available from eBook - Computer Science 2011 (Elsevier and Woodhead) [EBCCS11W]
Subjects	Information technology. Information technology--Management. Computer network architectures.

Variant title	Architecture and patterns for IT service management, resource planning, and governance
General note	Machine generated contents note: Part I: The IT Value Chain 1. Introduction: Shoes for the Cobbler's Child 2. Understanding IT Value: it's all about the outcome 3. The IT capabilities Part II: Supporting the IT value chain 4.A supporting data architecture 5. A supporting systems architecture 6. Patterns for IT Enablement 7. Conclusion .
Bibliography note	Includes bibliographical references and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	2011028716
ISBN	9780123850171 (pbk.)
ISBN	0123850177 (pbk.)

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Architecture & patterns for IT service management, resource planning, and governance making shoes for the cobbler's children / Charles T. Betz.

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