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LEADER 01387nam a2200385 a 4500

001 ocm40954054;

003 OCoLC;

005 20141212132513.0;

008 990302s1999 ilu b 001 0 eng ;

010 a| 99020426;

015 a| GB99-Y1705;

020 a| 0838907601 (alk. paper);

035 a| (Sirsi) o40954054;

035 a| (OCoLC)40954054;

043 a| n-us---;

049 a| EREE;

050 00 a| Z711b| .W64 1999;

082 00 a| 025.52| 21;

100 1 a| Willis, Mark R.=| ^A416045;

245 10 a| Dealing with difficult people in the library /c| Mark R. Willis.;

260 a| Chicago :b| American Library Association,c| 1999.;

300 a| ix, 195 pages ;c| 23 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references (p. 187) and index.;

650 0 a| Public services (Libraries)z| United States.=| ^A1013791;

650 0 a| Communication in library sciencez| United States.=| ^A168383;

650 0 a| Public librariesx| Security measuresz| United States.=| ^A18387;

650 0 a| Public librariesx| Public relationsz| United States.=| ^A18387;

994 a| E0b| ERE;

596 a| 1;

998 a| 658365;

999 a| Z711 .W64 1999w| LCc| 1i| 30372010270038d| 11/7/2013e| 5/3/2013f| 7/25/2012g| 3l| JGESm| JOYNERn| 6r| Ys| Yt| JGESBKu| 11/17/1999x| BOOKz| JSTACKSo| .STAFF. 0;

Dealing with difficult people in the library / Mark R. Willis.

Author/creator	Willis, Mark R.
Format	Book
Publication Info	Chicago : American Library Association, 1999.
Description	ix, 195 pages ; 23 cm
Subjects	Public services (Libraries)--United States. Communication in library science--United States. Public libraries--Security measures. --United States. Public libraries--Public relations. --United States.

Bibliography note	Includes bibliographical references (p. 187) and index.
LCCN	99020426
ISBN	0838907601 (alk. paper)

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	Z711 .W64 1999	✔ Available	Place Hold

Dealing with difficult people in the library / Mark R. Willis.

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