Damage Control The Essential Lessons of Crisis Management
| Author/creator | Dezenhall, Eric Author |
| Other author | Weber, John Author |
| Format | Electronic |
| Edition | Revised |
| Publication Info | Prospecta Press [Imprint] Westport : Easton Studio Press, LLC Jackson : Perseus Distribution [Distributor] |
| Description | 256 p. 08.000 x 05.000 in. |
| Supplemental Content | Full text available from Ebook Central - Public Library Complete |
| Subjects |
| Summary | Annotation <div>No one knows this better than Eric Dezenhall and John Weber, who help companies, politicians, and celebrities get out of various kinds of trouble. In this brutally honest and eye-opening guide, they take you behind the scenes of some of the biggest public relations successes—and debacles—of modern business, politics, and entertainment.<br />You’ll discover:<br />• Why the 1982 Tylenol cyanide-poisoning case is always cited as the best model for damage control, when in fact it has no relevance to the typical corporate crisis.<br />• Why Audi never fully recovered from driver accusations of “sudden acceleration”—despite evidence that nothing was wrong with their cars.<br />• What the crises faced by George W. Bush, Jim McGreevey, Sammy Sosa, Lance Armstrong, Martha Stewart, Coca-Cola, and the Catholic Church have in common . . . and what they don’t.<br /><br />This new revised edition includes an additional chapter "Our Permanent Leakocracy" including information about WikiLeaks and what that notorious case means for business.<br /></div> |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| ISBN | 9781935212249 |
| ISBN | 1935212249 (Trade Paper) Active Record |
| Standard identifier# | 9781935212249 |
| Stock number | 01181065 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |