People come first : user-centered academic library service / edited by Dale S. Montanelli & Patricia F. Stenstrom.
| Other author | Montanelli, Dale S. |
| Other author | Stenstrom, Patricia. |
| Format | Book |
| Publication Info | Chicago : Association of College and Research Libraries, 1999. |
| Description | viii, 194 pages ; 23 cm. |
| Subjects |
| Series | ACRL publications in librarianship ; no. 53 ACRL publications in librarianship ; no. 53. ^A52843 |
| Contents | Avoiding the seven deadly sins, or technology and the future of library service in academic libraries / Michael Gorman -- The gateway library : rethinking undergraduate services / Lizabeth A. Wilson -- Collection development in transition / Stephen E. Atkins and Patricia F. Stenstrom -- Cataloging : a case study of self-imposed obsolescence / Patricia F. Stenstrom -- Reference : putting users first / John C. Stalker -- Interlibrary services from both sides of the desk / Richard M. Dougherty and Juliet Williams -- Value-added access services / Lynn Wiley and John Harer -- Toward self-sufficient users : helping patrons learn to use information resources independently / Stephen J. Smith and Dale S. Montanelli -- Service-oriented personnel / Patricia A. McCandless -- It's only money : financial resources in the user centered library / Dale S. Montanelli. |
| Local note | Joyner-FOR JOYNER LIBRARY HOLDINGS OF THE SERIES, ACRL PUBLICATIONS IN LIBRARIANSHIP, SEARCH BY CALL NUMBER Z674 .A75. |
| Bibliography note | Includes bibliographical references and index. |
| LCCN | 98043719 |
| ISBN | 0838979998 (alk. paper) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | Z674 .A75 NO. 53 | ✔ Available | Place Hold |