People come first : user-centered academic library service / edited by Dale S. Montanelli & Patricia F. Stenstrom.

Other author Montanelli, Dale S.
Other author Stenstrom, Patricia.
Format Book
Publication InfoChicago : Association of College and Research Libraries, 1999.
Descriptionviii, 194 pages ; 23 cm.
Subjects

SeriesACRL publications in librarianship ; no. 53
ACRL publications in librarianship ; no. 53. ^A52843
Contents Avoiding the seven deadly sins, or technology and the future of library service in academic libraries / Michael Gorman -- The gateway library : rethinking undergraduate services / Lizabeth A. Wilson -- Collection development in transition / Stephen E. Atkins and Patricia F. Stenstrom -- Cataloging : a case study of self-imposed obsolescence / Patricia F. Stenstrom -- Reference : putting users first / John C. Stalker -- Interlibrary services from both sides of the desk / Richard M. Dougherty and Juliet Williams -- Value-added access services / Lynn Wiley and John Harer -- Toward self-sufficient users : helping patrons learn to use information resources independently / Stephen J. Smith and Dale S. Montanelli -- Service-oriented personnel / Patricia A. McCandless -- It's only money : financial resources in the user centered library / Dale S. Montanelli.
Local noteJoyner-FOR JOYNER LIBRARY HOLDINGS OF THE SERIES, ACRL PUBLICATIONS IN LIBRARIANSHIP, SEARCH BY CALL NUMBER Z674 .A75.
Bibliography noteIncludes bibliographical references and index.
LCCN 98043719
ISBN0838979998 (alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks Z674 .A75 NO. 53 ✔ Available Place Hold