Design your law practice using design thinking to get next level results / Jessica Bednarz, Catherine Sanders Reach and Juda Strawczynski, editors.
| Format | Electronic |
| Publication Info | Chicago, Illinois : American Bar Association, [2023] |
| Description | xxiii, 150 pages : illustrations, forms ; 26 cm. |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Subjects |
| Other author/creator | Bednarz, Jessica. |
| Other author/creator | Reach, Catherine Sanders. |
| Other author/creator | Strawczynski, Juda. |
| Other author/creator | American Bar Association. Law Practice Division. |
| Contents | Step 1 : empathize: research your clients' needs / Jack Newton -- Step 2 : define the problem: a people-centered approach / Sarah Mccoubrey and Meredith Brown -- Step 3 : ideate: how to solve the problem / Lori Gonzalez -- Step 4 : prototype: start to create solutions / Hersh Perlis and Chris Bentley -- Step 5 : test and refine: try your solutions out and make adjustments / Mary Juetten -- Creating exceptional customer service / Jim Calloway -- Applying the steps : the law shop / Aj Skogerson and Andrea Mcginn -- Applying the steps : reimagine the client journey in litigation / Ginevra Saylor -- Applying the steps : immigration law / Greg Siskind -- Applying the steps : online courses / Lisa Feldstein -- Applying the steps : wills and estate planning software / Jordan M. Atin -- Researching your clients' needs worksheet -- Defining the problem worksheet -- Ideation worksheet and checklist / Lori Gonzalez -- Prototyping, testing, and refining worksheet -- Client persona worksheets -- Client journey map. |
| Abstract | "This book introduces lawyers and other legal professionals to design thinking as a process that can help implement change in legal practices and the legal system"-- Provided by publisher. |
| General note | Includes index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2023001249 |
| ISBN | 9781639052592 (paperback) |
| ISBN | (epub) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |