| Contents |
Quality management fundamentals -- Role of policy in advancing quality -- Recognizing system complexity and relationships -- Understanding system behavior -- Creating a supportive environment -- Fostering collaboration and teamwork -- Establishing system direction -- Setting improvement goals in complex systems -- Measuring process and system performance -- Using data analytic techniques to evaluate performance, with Naveen Kumar / Designing and implementing improvements -- Using improvement teams and tools -- Making healthcare safer for patients. |
| Abstract |
"This book examines the real-world tools and techniques necessary for improving systems that affect patient care outcomes. The author explains how to explore and modify interconnected systems to make lasting changes that benefit the entire organization"-- Provided by publisher. |
| General note | Preceded by Applying quality management in healthcare / Patrice L. Spath, Diane L. Kelly. Fourth edition. [2017]. |
| Bibliography note | Includes bibliographical references and index. |
| Source of description | Description based on print version record and CIP data provided by publisher; resource not viewed. |
| Issued in other form | Print version: Spath, Patrice. Applying quality management in healthcare Fifth edition. Chicago, Illinois : Health Administration Press ; Washington, DC : Association of University Programs in Health Administration, [2022] 9781640552777 |
| LCCN | 2021011256 |
| ISBN | 9781640552753 (mobi) |
| ISBN | 1640552758 |
| ISBN | 9781640552746 (epub) |
| ISBN | 164055274X |
| ISBN | (hardcover ; alk. paper) |
