| Other author/creator | Zavattaro, Staci M., 1983- editor. |
| Other author/creator | Sowa, Jessica E., 1975- editor. |
| Other author/creator | Henderson, Alexander C., 1980- editor. |
| Other author/creator | Hamilton Edwards, Lauren, 1982- editor. |
| Contents |
Introduction : stories as knowledge creation / Staci M. Zavattaro, Jessica E. Sowa, Alexander C. Henderson, and Lauren Hamilton Edwards -- Navigating between the state and the community : stories from community health workers / Gabriela Lotta and Juliana Rocha Miranda -- Under the radar : stories from government meteorologists / Kelly A. Stevens -- Revisiting librarians as public servants / Alicia Schatteman -- Teachers and their monitors : negotiating disciplinary regimes in Pakistan / Moiz Abdul Majid and Sameen A. Mohsin Ali -- (In)visible and (mis)understood : the public service work of American Sign Language (ASL) interpreters during emergencies / Stephanie Dolamore and Geoffrey Whitebread -- Unseen but irreplaceable : the role of air traffic controllers / Sean A. McCandless -- Serving in silence : the emergency manager / Kyle R. Overly -- When silence is golden : stories from an elections office / Amanda D. Clark -- Public defenders as constitutional pariahs, surrogate deviants, and emotional laborers / Adam Croft -- New York City property tax assessment : public employees serving in silence / Michael J. Fouassier -- Affordable housing and homelessness policy professionals / Maren B. Trochmann -- Making in the invisible visible : the photographers and videographers in public service / Maja Husar Holmes -- Arts and cultural management during the pandemic : introducing the observant servant / Sarah Berry, Dutch Reutter, Judith L. Millesen, and Maren B. Trochmann -- Inconspicuously indispensable for India : the untold stories of accredited social health activists (ASHAs) / Nandhini Rangarajan, Aroon P. Manoharan, Bianca Ortiz-Wythe -- Multiple mandates, competing goals, and the challenges of working in combined environmental agencies in the U.S. / JoyAnna S. Hopper -- Conclusion : a path forward for the field / Staci M. Zavattaro, Jessica E. Sowa, Alexander C. Henderson, and Lauren Hamilton Edwards. |
| Abstract |
"Reveals the often-untold stories of front-line public servants"-- Provided by publisher. |
| Bibliography note | Includes bibliographical references and index. |
| Genre/form | Case studies. |
| LCCN | 2022046496 |
| ISBN | 9781438493718 hardcover |
| ISBN | 1438493711 hardcover |
| ISBN | electronic book |
