FutureWork : putting knowledge to work in the knowledge economy / Charles D. Winslow, William L. Bramer.

Author/creator Winslow, Charles D.
Other author Bramer, William L.
Format Book
Publication InfoNew York : Free Press ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International, ©1994.
Descriptionix, 384 pages : illustrations ; 25 cm
Subjects

Contents Basic issues in integrated performance support -- The performance-centered enterprise -- Performance support and information technology : from processing transactions to transacting business -- A performance system in action -- Meeting today's challenges -- Making technology work: case examples: Eagle Technology Advanced Development ; Automated Refinery Information System (ARISE) -- Satisfying the customer: case examples: McCaw Cellular Communication and Rogers Cantel Mobile Communication ; Bell Atlantic -- Turning information into knowledge: case examples: Major Aerospace Industry Company ; Andersen Windows ; Connecticut Natural Gas -- Attaining and sustaining proficiency: case examples: North West Star ; Guided Social Simulation (GuSS) -- Doing more with less: case examples: OMNI Collaboration System ; AGT Limited --
Contents Preparing for tomorrow -- Integrated performance support for everyone: case examples: Lufthansa Sales and Service Terminals ; The Electronic Shopping Mall -- Making change work: case example: The Organization Change Advisor (ORCA) -- Learning organizations and growth organizations: case example: Andersen Consulting's Knowledge Xchange TM Knowledge Management System -- Working and living in the Infocosm -- The hunter-gatherers of the knowledge economy.
Local noteLittle-304878--305131010504N
Bibliography noteIncludes bibliographical references (p. 359-368) and index.
Other titleFuture work.
LCCN 94015202
ISBN0029354153 :

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HD31 .W559 1994 ✔ Available Place Hold