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010 a| 2014038183;

020 a| 9781137437426 (hardback);

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042 a| pcc;

049 a| EREEa| NEHH;

050 00 a| HD2365b| .O82 2015;

082 00 a| 658.4/0582| 23;

100 1 a| Oshri, Ilan.=| ^A786746;

245 14 a| The handbook of global outsourcing and offshoringh| [electronic resource] :b| the definitive guide to strategy and operations /c| Ilan Oshri, Professor of Technology and Globalisation, Loughborough University, UK, Julia Kotlarsky, Professor of Technology and Global Sourcing, Aston University, UK, Leslie P. Willcocks, Professor of Management, London School of Economics, London, UK.;

250 a| Third edition.;

260 a| Houndmills, Basingstoke, Hampshire ;a| New York, NY :b| Palgrave Macmillan,c| 2015.;

300 a| xiv, 351 pages ;c| 21 cm;

504 a| Includes bibliographical references (pages 332-340) and index.;

506 a| Available only to authorized users.;

520 a| "The expansion of outsourcing and offshoring, and the emergence of new sourcing models are challenging existing management practices. It has become increasingly important to understand the phenomena, not least as a basis for suggesting what directions it will take, its impacts, how it has been conducted, and how its management can be better facilitated. This book offers a broad perspective on various issues relating to the sourcing of IT and business processes and services in a company, national and global context. Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context. Readers from a wide range of industry and regions need to know how to outsource, and to build the skills to participate in and manage outsourcing from client and vendor perspectives. "--c| Provided by publisher.;

538 a| Mode of access: World Wide Web;

650 0 a| Offshore outsourcing.=| ^A607746;

650 0 a| Contracting out.=| ^A188410;

650 7 a| BUSINESS & ECONOMICS / International / General.2| bisacsh;

650 7 a| BUSINESS & ECONOMICS / Strategic Planning.2| bisacsh;

650 7 a| BUSINESS & ECONOMICS / Production & Operations Management.2| bisacsh;

650 7 a| BUSINESS & ECONOMICS / Outsourcing.2| bisacsh;

655 0 a| Electronic books.=| ^A491897;

700 1 a| Kotlarsky, Julia.=| ^A786747;

700 1 a| Willcocks, Leslie.=| ^A330569;

856 40 z| Full text available from Ebook Central - Academic Completeu| https://ebookcentral.proquest.com/lib/eastcarolina/detail.action?docID=4720698;

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The handbook of global outsourcing and offshoring the definitive guide to strategy and operations / Ilan Oshri, Professor of Technology and Globalisation, Loughborough University, UK, Julia Kotlarsky, Professor of Technology and Global Sourcing, Aston University, UK, Leslie P. Willcocks, Professor of Management, London School of Economics, London, UK.

Author/creator	Oshri, Ilan
Other author	Kotlarsky, Julia.
Other author	Willcocks, Leslie.
Format	Electronic
Edition	Third edition.
Publication Info	Houndmills, Basingstoke, Hampshire ; New York, NY : Palgrave Macmillan, 2015.
Description	xiv, 351 pages ; 21 cm
Supplemental Content	Full text available from Ebook Central - Academic Complete
Subjects	Offshore outsourcing. Contracting out.

Abstract	"The expansion of outsourcing and offshoring, and the emergence of new sourcing models are challenging existing management practices. It has become increasingly important to understand the phenomena, not least as a basis for suggesting what directions it will take, its impacts, how it has been conducted, and how its management can be better facilitated. This book offers a broad perspective on various issues relating to the sourcing of IT and business processes and services in a company, national and global context. Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context. Readers from a wide range of industry and regions need to know how to outsource, and to build the skills to participate in and manage outsourcing from client and vendor perspectives. "-- Provided by publisher.
Bibliography note	Includes bibliographical references (pages 332-340) and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	2014038183
ISBN	9781137437426 (hardback)

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