Cabin crew conflict the British Airways dispute 2009-11 / Phil Taylor and Sian Moore with Robert Byford ; foreword by Len McCluskey ; preface by Duncan Holley ; with an afterword by John Hendy QC.

Author/creator Taylor, Philip, 1954-
Format Electronic
Publication InfoLondon : Pluto Press, 2019.
Descriptionxx, 196 pages, 24 unnumbered pages of plates : illustrations (some color) ; 23 cm
Supplemental ContentFull text available from Ebook Central - Academic Complete
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

Other author/creatorMoore, Sian.
Other author/creatorByford, Robert.
Other author/creatorMcClusky, Len.
Other author/creatorHolley, Duncan.
Other author/creatorHendy, John, 1948-
Contents List of photographs -- Acknowledgements -- Foreword / Len McCluskey -- Preface / Duncan Holley -- Timeline. 1 Introduction : Strikes in the industrial relations literature -- The strike process -- Sources, methods and testimony -- Purposes of and audiences for the book -- Structure of the book. 2 Cabin crew collectivism : Introduction -- The BA-BASSA strike in context -- Global civil aviation industry -- British Airways -- history, market and strategy -- Industrial relations and BASSA -- Overview of the dispute. 3 Project Columbus : The cabin crew community -- Cabin crew and BASSA -- Cabin crew and British Airways -- The erosion of organisational loyalty -- Project Columbus. 4 Balloting, the right to strike and British Airways counter-mobilisation : The legal challenge: ballots and the High Court injunction -- The "wailing wall" -- Decapitation, victimisation and the Facebook 15 -- British Airways strike breaking -- Dirty tricks. 5 Collective organisation: the XXXX campaign : Taking strike action -- How BASSA mobilised -- The forums -- The foundation of the picket lines -- The biggest room party: Bedfont. 6 Outcomes: worlds turned upside down : The settlement -- The aftermath: the "mixed fleet" -- The impact of the dispute: personal costs and consequences -- The impact of the dispute: commitment to and pride in collective action -- Impact of the dispute: politics and political views -- Impact of the dispute: transformation individuals and identities. 7 Conclusion : Reflections on contrasts with the miners' strike -- Mixes fleet resistance -- Civil aviation in Europe: continuing union action -- A final observation. Afterword / John Hendy QC -- Appendix: the participants -- Notes -- Bibliography -- Index.
Abstract In 2009, cabin crew in the BASSA union embarked on a historic, two-year battle against British Airways which was seeking to impose reduced crew levels and to transform working conditions. In the face of employer hostility, legal obstruction, government opposition and adverse media coverage, this workforce, diverse in terms of gender, sexuality, race and nationality undertook determined resistance against this offensive. Notably, their action included twenty-two days of strike action that saw mass participation in rallies and on picket lines. The dispute cost British Airways 150 million in lost revenue and its main outcome was the cabin crew's successful defence of their union and core conditions. Here, in their own words, Cabin Crew Conflict tells the strikers' story, focusing on cabin crew responses, perceptions of events, and their lived experiences of taking industrial action in a hostile climate. Foregrounding questions of class, gender and identity, and how these were manifest in the course of the dispute, the authors highlight the strike's significance for contemporary employment relations in and beyond the aviation industry. Lively and insightful, Cabin Crew Conflict explores the organisational and ideological role of the trade union, and shows how a 'non-traditional' workforce can organise and take effective action.
Bibliography noteIncludes bibliographical references (pages 165-190) and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Issued in other formEbook version : 9781786804907
Genre/formElectronic books.
LCCN 2022300546
ISBN0745339913
ISBN9780745339917
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