Improving the user experience through practical data analytics gain meaningful insight and increase your bottom line / Mike Fritz, Paul D. Berger.
| Author/creator | Fritz, Mike |
| Other author | Berger, Paul D., 1943- |
| Format | Electronic |
| Publication Info | Amsterdam ; Boston : Morgan Kaufmann is an imprint of Elsevier, [2015] |
| Description | xxii, 374 pages : illustrations ; 24 cm |
| Supplemental Content | Full text available from eBook - Computer Science 2015 [EBCCS15] |
| Subjects |
| Contents | Machine generated contents note: ch. 1 Introduction to a variety of useful statistical ideas and techniques -- 1.1. Introduction -- 1.2. Great Normal Curve in the Sky -- 1.2.1. Finding Probabilities of Completion Times or Satisfaction Levels, or Anything Else, on a Normal Curve -- 1.2.1.1. Vignette: how long does it take to hook up DSL Internet service? -- 1.2.2. Finding Completion Times or Satisfaction Levels, or Anything Else, on a Normal Curve -- 1.2.3. Probability Curve for the Mean of Many Results -- 1.2.4. Central Limit Theorem -- 1.3. Confidence Intervals -- 1.3.1. Logic and Meaning of a Confidence Interval -- 1.3.2. Finding a Confidence Interval Using Excel -- 1.3.3. Finding a Confidence Interval Using SPSS -- 1.4. Hypothesis Testing -- 1.4.1. P-Value -- 1.5. Summary -- 1.6. Addendum: Activating "Data Analysis" -- References -- ch. 2 Comparing two designs (or anything else!) using independent sample T-tests -- 2.1. Introduction -- 2.2. Case Study: Comparing Designs at Mademoiselle La La -- 2.3. Comparing Two Means -- 2.4. Independent Samples -- 2.5. Mademoiselle La La Redux -- 2.5.1. Excel -- 2.5.2. SPSS -- 2.6. But What If We Conclude that the Means Aren't Different? -- 2.7. Final Outcome at Mademoiselle La La -- 2.8. Addendum: Confidence Intervals -- 2.9. Summary -- 2.10. Exercise -- Reference -- ch. 3 Comparing two designs (or anything else!) using paired sample T-tests -- 3.1. Introduction -- 3.2. Vignette: How Fast Can You Post a Job at Behemoth.com? -- 3.3. Introduction to Paired Samples -- 3.4. Example of Paired (Two-Sample) T-test -- 3.4.1. Excel -- 3.4.2. SPSS -- 3.5. Behemoth.com Revisited -- 3.6. Addendum: A Mini-Discussion Why the Independent and Paired Tests Need to be Different -- 3.7. Summary -- 3.8. Exercise -- References -- ch. 4 Pass or fail? Binomial-related hypothesis testing and confidence intervals using independent samples -- 4.1. Introduction -- 4.2. Case Study: Is Our Expensive New Search Engine at Behemoth.com Better Than What We Already Have? -- 4.3. Hypothesis Testing Using the Chi-Square Test of Independence or Fisher's Exact Test -- 4.3.1. Excel -- 4.3.2. SPSS -- 4.4. Meanwhile, Back at Behemoth.com -- 4.5. Binomial Confidence Intervals and the Adjusted Wald Method -- 4.6. Summary -- 4.7. Addendum 1: How to Run the Chi-Square Test for Different Sample Sizes -- 4.8. Addendum 2: Comparing More than Two Treatments -- 4.8.1. Excel -- 4.8.2. SPSS -- 4.9. Appendix: Confidence Intervals for all Possible Sample-Proportion Outcomes from N = 1 to N = 15, in Table A.1 -- 4.10. Exercises -- References -- ch. 5 Pass or fail? Binomial-related hypothesis testing and confidence intervals using paired samples -- 5.1. Introduction -- 5.2. Case Study: Can I Register for a Course at Backboard.com? -- 5.3. Hypothesis Testing Using the Cochran Q Test -- 5.3.1. Excel -- 5.3.2. SPSS -- 5.4. Meanwhile, Back at Backboard -- 5.5. Summary -- 5.6. Exercise -- References -- ch. 6 Comparing more than two means: one factor ANOVA with independent samples. Multiple comparison testing with the Newman-Keuls test -- 6.1. Introduction -- 6.2. Case Study: Sophisticated for Whom? -- 6.3. Independent Samples: One-Factor ANOVA -- 6.4. Analyses -- 6.4.1. Excel -- 6.4.2. SPSS -- 6.5. Multiple Comparison Testing -- 6.6. Illustration of the S-N-K Test -- 6.7. Application of the S-N-K to this Result -- 6.8. Discussion of the Result -- 6.8.1. Suppose That Your Only Software Available Is Excel -- 6.9. Meanwhile, Back at Mademoiselle La La -- 6.10. Summary -- 6.11. Exercises -- References -- ch. 7 Comparing more than two means: one factor ANOVA with a within-subject design -- 7.1. Introduction -- 7.2. Case Study: Comparing Multiple Ease-of-Use Ratings at Mademoiselle La La -- 7.3. Comparing Several Means with a Within-Subjects Design -- 7.3.1. Key -- 7.4. |
| Contents | Hypotheses for Comparing Several Means -- 7.5. SPSS Analysis -- 7.6. Newman-Keuls Analysis -- 7.7. Excel Analysis -- 7.8. Mademoiselle La La: Let's Fix the Checkout ASAP! -- 7.9. Summary -- 7.10. Exercise -- ch. 8 Comparing more than two means: two factor ANOVA with independent samples; the important role of interaction -- 8.1. Introduction -- 8.2. Case Study: Comparing Age and Gender at Mademoiselle La La -- 8.3. Interaction -- 8.3.1. Interaction -- Definition 1 -- 8.3.2. Interaction -- Definition 2 -- 8.4. Working the Example in SPSS -- 8.5. Meanwhile, Back at Mademoiselle La La -- 8.6. Summary -- 8.7. Exercise -- ch. 9 Can you relate? Correlation and simple linear regression -- 9.1. Introduction -- 9.2. Case Study: Do Recruiters Really Care about Boolean at Behemoth.com? -- 9.3. Correlation Coefficient -- 9.3.1. Excel -- 9.3.2. SPSS -- 9.3.3. CorrelationApplicationtoBehemoth.com -- 9.4. Linear Regression -- 9.4.1. Excel -- 9.4.2. SPSS -- 9.5. Linear Regression Analysis of Behemoth.com Data -- 9.6. Meanwhile, Back at Behemoth -- 9.7. Summary -- 9.8. Addendum: A Quick Discussion of Some Assumptions Implicit in Interpreting the Results -- 9.9. Exercise -- ch. 10 Can you relate in multiple ways? Multiple linear regression and stepwise regression -- 10.1. Introduction -- 10.2. Case Study: Determining the Ideal Search Engine at Behemoth.com -- 10.3. Multiple Regression -- 10.3.1. Excel -- 10.3.2. SPSS -- 10.4. Confidence Interval for the Prediction -- 10.5. BacktoBehemoth.com -- 10.6. Stepwise Regression -- 10.6.1. How Does Stepwise Regression Work? -- 10.6.2. Stepwise Regression Analysis of the Behemoth.com Data -- 10.7. Meanwhile, Back at Behemoth.com -- 10.8. Summary -- 10.9. Exercise -- ch. 11 Will anybody buy? Logistic regression -- 11.1. Introduction -- 11.2. Case Study: Will Anybody Buy at the Charleston Globe? -- 11.3. Logistic Regression -- 11.4. Logistic Regression Using SPSS -- 11.4.1. Computing a Predicted Probability -- 11.4.2. Some Additional Useful Output to Request from SPSS -- 11.4.2.1. Hosmer and Lemeshow goodness-of-fit test -- 11.4.2.2. Finding the predicted probability of a "1" for each data point -- 11.5. CharlestonGlobe.com Survey Data and its Analysis -- 11.5.1. Stepwise Regression Analysis of the CharlestonGlobe.com Data -- 11.5.2. Due Diligence Comparing Stepwise Results To Revised Binary Regression Results -- 11.6. Implications of the Survey-Data Analysis Results -- Back to CharlestonGlobe.com -- 11.6.1. Results Are In: Showtime At CharlestonGlobe.com -- 11.7. Summary -- 11.8. Exercise. |
| Abstract | Improving the User Experience through Practical Data Analytics is your must-have resource for making UX design decisions based on data, rather than hunches. Authors Fritz and Berger help the UX professional recognize and understand the enormous potential of the ever-increasing user data that is often accumulated as a by-product of routine UX tasks, such as conducting usability tests, launching surveys, or reviewing clickstream information. Then, step-by-step, they explain how to utilize both descriptive and predictive statistical techniques to gain meaningful insight with that data. |
| Bibliography note | Includes bibliographical references and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2014952972 |
| ISBN | 0128006358 |
| ISBN | 9780128006351 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |