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020 a| 9781849509961;

020 a| 1849509964 (Trade Cloth)c| USD 124.95 Net (Turpin Distribution, Incorporated)9| Active Record;

035 a| (WaSeSS)ssj0000427997;

037 b| 01326671;

040 a| BIP USd| WaSeSS;

049 a| EREEa| NEHH;

082 00 a| 428.242| 22;

100 1 a| Walker, Johne| Author=| ^A14247;

245 10 a| Service, Satisfaction and Climate:n| Vol. 2h| [electronic resource]b| Perspectives on Management in English Language Teaching.;

260 a| Bingley : b| Emerald Group Publishing Limiteda| New Milford : b| Turpin Distribution, Incorporated [Distributor];

300 a| 300 p.;

506 a| Available only to authorized users.;

520 8 a| Annotationb| Customer Service and Climate in English Language Teaching presents the results of research carried out in New Zealand to demonstrate the ways ELT can be conceptualized in terms of service and climate. Although ESL is a major worldwide service industry employing large numbers of professionals and serving millions of clients, it is an under-researched field and one that is under-represented in the management/business literature.;

538 a| Mode of access: World Wide Web;

650 4 a| English Languagex| Study and Teachingx| Foreign Speakers;

650 4 a| School Management and Organization;

650 4 a| Educationx| New Zealand;

655 0 a| Electronic books.=| ^A491897;

856 40 z| Full text available from Ebook Central - Academic Completeu| https://ebookcentral.proquest.com/lib/eastcarolina/detail.action?docID=605328;

949 a| CLICK ON WEB ADDRESSw| ASISh| JOYNER188;

949 a| CLICK ON WEB ADDRESSw| ASISh| HSL77;

949 a| CLICK ON WEB ADDRESSw| ASISh| JMUSIC60;

596 a| 1 3 4;

998 a| 5944508;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 5944508-1001l| JNETm| JOYNERr| Ys| Yt| JNESSBKu| 12/14/2022x| EBOOKz| JERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 5944508-2001l| HSLELECm| HSLr| Ys| Yt| HEBKu| 12/14/2022x| EBOOKz| HERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 5944508-3001l| MNETm| JMUSICr| Ys| Yt| MNESSBKu| 12/14/2022x| EBOOKz| JERESOURCE;

Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching.

Author/creator	Walker, John Author
Format	Electronic
Publication Info	Bingley : Emerald Group Publishing Limited New Milford : Turpin Distribution, Incorporated [Distributor]
Description	300 p.
Supplemental Content	Full text available from Ebook Central - Academic Complete
Subjects	English Language--Study and Teaching. --Foreign Speakers. School Management and Organization Education--New Zealand.

Summary	Annotation Customer Service and Climate in English Language Teaching presents the results of research carried out in New Zealand to demonstrate the ways ELT can be conceptualized in terms of service and climate. Although ESL is a major worldwide service industry employing large numbers of professionals and serving millions of clients, it is an under-researched field and one that is under-represented in the management/business literature.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
ISBN	9781849509961
ISBN	1849509964 (Trade Cloth) Active Record
Stock number	01326671

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Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching.

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