Marketing plans how to prepare them, how to profit from them / Malcolm McDonald, Hugh Wilson.

Author/creator McDonald, Malcolm
Other author Wilson, Hugh, 1962-
Format Electronic
EditionEighth Edition.
Publication InfoHoboken : Wiley, 2016.
Descriptionxv, 624 pages : color illustrations ; 25 cm
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Contents Preface and acknowledgements -- How to use this book to achieve the best results -- Learning features -- Tutor's guide -- An important note to the reader from the authors -- The marketing planning process and the output -- Understanding the marketing process -- The marketing planning process : the main steps -- The customer and market audit part 1: Understanding markets and market segmentation -- The customer and market audit part 2 : Understanding customer needs and developing value propositions -- The customer and market audit part 3: The product audit -- Setting marketing objectives and strategies -- The major elements of marketing -- The integrated marketing communications plan -- The sales and key account plan -- The multichannel plan : the route to market -- The customer relationship management plan -- The pricing plan -- Marketing plans measurement and implementation -- Implementation issues in marketing planning -- Measuring the effectiveness of marketing planning -- A step-by-step marketing planning system -- Conclusion: guidelines from the authors on world class marketing -- Index.
General noteRevised edition of the authors' Marketing plans, 2011.
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2016022150
ISBN9781119217138 (pbk.)

Availability

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Electronic Resources Access Content Online ✔ Available