Library service design a LITA guide to holistic assessment, insight, and improvement / Joe J. Marquez and Annie Downey.
| Author/creator | Marquez, Joe J., 1970- |
| Other author | Downey, Annie, 1974- |
| Format | Electronic |
| Publication Info | Lanham, Maryland : Rowman & Littlefield, [2016] |
| Description | xviii, 137 pages : illustrations ; 24 cm. |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Subjects |
| Series | Library Information Technology Association (LITA) guides |
| Contents | The case for service design in libraries, or libraries as systems -- What is service design? -- Service design, in practice -- Tools and techniques -- Adapting service design to your library -- Looking forward. |
| Bibliography note | Includes bibliographical references and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2016009889 |
| ISBN | 9781442263833 (hardcover : alk. paper) |
| ISBN | 9781442263840 (pbk. : alk. paper) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |