Library service design a LITA guide to holistic assessment, insight, and improvement / Joe J. Marquez and Annie Downey.

Author/creator Marquez, Joe J., 1970-
Other author Downey, Annie, 1974-
Format Electronic
Publication InfoLanham, Maryland : Rowman & Littlefield, [2016]
Descriptionxviii, 137 pages : illustrations ; 24 cm.
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

SeriesLibrary Information Technology Association (LITA) guides
Contents The case for service design in libraries, or libraries as systems -- What is service design? -- Service design, in practice -- Tools and techniques -- Adapting service design to your library -- Looking forward.
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2016009889
ISBN9781442263833 (hardcover : alk. paper)
ISBN9781442263840 (pbk. : alk. paper)

Availability

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Electronic Resources Access Content Online ✔ Available