Capturing solutions for learning and scaling up documenting operational experiences for organizational learning and knowledge sharing / Steffen Soulejman Janus.

Author/creator Janus, Steffen
Format Electronic
Publication InfoWasington, D.C. : The World Bank, [ 2017]
Descriptionviii, 116 pages : illustrations (chiefly color) ; 23 cm
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Contents About this guide -- Acknowledgments -- About the author -- Introduction -- Step 1. Identification -- Step 2. Capturing -- Step 3. Validation -- Step 4. Formatting -- Step 5. Packaging for learning and scaling up -- Appendixes -- Glossary -- References.
Abstract "This step-by-step guide describes how to systematically capture knowledge gained from operational experiences and use it to inform decision making and support professional learening. It shows how to assemble the captured lessons and takeaways in the form of knowledge assets--discrete and consistently formatted documents that present answers to one specific question or challenge. The guide assumes that the enabling work discussed in the World Bank handbook, Becoming a Knowledge-Sharing Organization, has already taken place. The intended audience for Capturing Solutions for Learning and Scaling Up includes professionals, mid-level managers, knowledge and learning experts, and IT specialists, particularly those in the public sector of developing countries"--Back cover.
Bibliography noteIncludes bibliographical references (page 116) and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2017448187
ISBN1464811148
ISBN9781464811142

Availability

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Electronic Resources Access Content Online ✔ Available