Resolving conflicts on the job / Bill Withers and Jerry Wisinski.

Author/creator Withers, Bill
Other author Wisinski, Jerry.
Format Electronic
Edition2nd ed.
Publication InfoNew York : AMACOM,
Descriptionxiii, 93 p. ; 23 cm.
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

SeriesWorkSmart
WorkSmart series. ^A809480
Contents A brief overview of conflict -- Why people fight at work -- Five ways to engage conflict -- Ways to listen -- Ways to give (and receive) feedback -- Conflict styles -- Staying cool in a conflict -- Ways to engage conflict on the job--up, down, and sideways -- Ways to work with teams in conflict -- Can all this conflict be good for me? -- Why do I care?
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2007007078
ISBN9780814474136 (pbk.)
ISBN0814474136 (pbk.)

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available