Putting total quality management to work what TQM means, how to use it, & how to sustain it over the long run / Marshall Sashkin & Kenneth J. Kiser.

Author/creator Sashkin, Marshall, 1944-
Other author Sashkin, Marshall, 1944-
Format Electronic
Edition1st Berrett-Koehler ed.
Publication InfoSan Francisco : Berrett-Koehler,
Descriptionxiv, 201 p. : ill. ; 24 cm.
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

General note"Revised and expanded from the original paperback version of this work, entitled Total quality management ... published in 1991 by Ducochon Press"--T.p. verso.
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 92031296
ISBN1881052230 (acid-free recycled paper) :
ISBN1881052249 (acid-free recycled paper : pbk.) :

Availability

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Electronic Resources Access Content Online ✔ Available