Utilizing and managing commerce and services online / Mehdi Khosrow-Pour, [editor].

Other author Khosrow-Pour, Mehdi, 1951-
Format Electronic
Publication InfoHershey, PA : Cybertech Publishing,
Description1 online resource (xii, 351 p.)
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

Partial contents Managing online customer service operations / David Barnes -- Firm value effects of web site redesign / Raquel Benbunan-Fich, Eliezer M. Fich -- Jurisdiction in B2C e-commerce dispute within European Union / Ong Ching Eang -- Failures of B2C retailing : a services industry view / Anil M. Pandya, Nikhilesh Dholakia -- Inducing online trust in e-commerce : empirical investigations on web design factors / Ye Diana Wang, Henry H. Emurian -- Public perception : a newspaper medium perspective : e-commerce in Australian manufacturing (revisited) / Jing Gao -- Netrepreneur simulation : the development of realism in virtual e-entrepreneurship learning / Salim Jiwa, Dawn Lavelle, Arjun Rose.
Abstract "This book provides comprehensive coverage and understanding of the social, cultural, organizational, and cognitive impacts of e-commerce technologies and advances in organizations around the world. E-commerce strategic management, leadership, organizational behavior, development, and employee ethical issues are only a few of the challenges presented in this all-inclusive work"--Provided by publisher.
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Source of descriptionDescription based on print version record and CIP data provided by publisher; resource not viewed.
Issued in other formPrint version: Utilizing and managing commerce and services online Hershey, PA : Cybertech Publishing, c2007. 1591409322 (hardcover)
Genre/formElectronic books.
LCCN 2021695998
ISBN9781591409342 ebook

Availability

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Electronic Resources Access Content Online ✔ Available