Tough Calls Selling Strategies to Win over Your Most Difficult Customers
| Author/creator | Gordon, Josh Author |
| Format | Electronic |
| Publication Info | New York : Amacom |
| Description | 224 p. 23.000 x 015.000 cm. |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Subjects |
| Summary | Annotation "Tough Calls" shows salespeople how to effectively work with problem clients. The book clearly identifies 20 difficult personalities and gives readers specific selling strategies for each, including how to understand what not to do when selling to each personality type; persuade the client to buy by following proven approaches; close the sale, no matter how difficult the client; and more. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 96035064 |
| ISBN | 9780814479254 |
| ISBN | 0814479251 (Trade Paper) Out of Print |
| Standard identifier# | 9780814479254 |
| Stock number | 00001432 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |