Managing Knock Your Socks off Service
| Author/creator | Bell, Chip R. Author |
| Other author | Zemke, Ron Author |
| Other author | Bush, John Illustrator |
| Format | Electronic |
| Publication Info | New York : Amacom |
| Description | 136 p. ill 09.000 x 06.000 in. |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Subjects |
| Series | Knock Your Socks Off Ser. |
| Summary | Annotation "Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. Completely updated with the latest research, new stories, and examples, Managing Knock Your Socks Off Service gives you up-to-the-minute advice on how you can create that kind of world-class service both in your operations and through your people, whether they work with customers face to face, on the phone, or in e-space."--BOOK JACKET. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 91048064 |
| ISBN | 9780814477847 |
| ISBN | 0814477844 (Trade Paper) Out of Print |
| Standard identifier# | 9780814477847 |
| Stock number | 00001432 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |