Managing Aggression

Author/creator Braithwaite Author
Format Electronic
Publication InfoNew York : Routledge Los Angeles : Sony Electronics [Distributor]
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

Summary Annotation How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:empowers individuals by providing a range of useful useful skills that can help in managing aggressionenables staff placed in difficult or dangerous situations by their employers to address the issue effectivelyclarifies the responsibilities of the manager in ensuring staff are safeguardedbuilds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.Highlighting examples of good and bad practice, Managing Aggressionis a book for anyone who has ever faced, or is likely to face, aggression at work.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
ISBN9780203193914
ISBN0203193911 (E-Book) Active Record
Stock number00081154

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available