The eternal e-customer how emotionally intelligent interfaces can create long-lasting customer relationships / Bryan P. Bergeron.

Author/creator Bergeron, Bryan P.
Format Electronic
Publication InfoNew York : McGraw-Hill,
Descriptionxxvi, 261 p. : ill. ; 24 cm.
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

Bibliography noteIncludes bibliographical references (p. [235]) and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 00057875
ISBN007136479X (acid-free paper)

Availability

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Electronic Resources Access Content Online ✔ Available