Emotional value creating strong bonds with your customers / Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson.

Author/creator Barlow, Janelle, 1943-
Other author Maul, Dianna, 1950-
Format Electronic
Publication InfoSan Francisco : Berrett-Koehler Publishers,
Descriptionxviii, 310 p. ; 24 cm.
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 99086124
ISBN1576750795

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available