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Developments in the call centre industry analysis, changes, and challenges / edited by John Burgess and Julia Connell.
| Other author | Burgess, John (K. John) |
| Other author | Connell, Julia, 1956- |
| Format | Electronic |
| Publication Info | New York, NY ; London : Routledge, Taylor & Francis Group, 2006. |
| Description | xxv, 205 pages ; 24 cm |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Supplemental Content | Full text available from Taylor & Francis eBooks |
| Subjects |
| Series | Routledge studies in business organizations and networks |
| Bibliography note | Includes bibliographical references and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2016449576 |
| ISBN | 0415357020 (hb) |
| ISBN | 9780415357029 (hb) |
| ISBN | ebook |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | ✔ Available |