Customer Love Attracting and Keeping Customers for Life
| Author/creator | Bell, Chip R. Author |
| Format | Electronic |
| Publication Info | Provo : Executive Excellence Publishing |
| Description | 200 p. 09.320 x 06.230 in. |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Subjects |
| Summary | Annotation Attracting Customer Love shows how loyalty comes from a partnership, not through "wowing" the customer. The book explains that building loyalty takes a special culture requiring the collective efforts of every member of the organization. Bell says building customer loyalty is particularly dependent on the frontline person who interacts directly with customers. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| ISBN | 9781890009786 |
| ISBN | 1890009784 (Trade Cloth) Active Record |
| Standard identifier# | 9781890009786 |
| Stock number | 00088972 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |