Challenges of managing information quality in service organizations / Latif Al-Hakim.
| Other author | Al-Hakim, Latif, 1946- |
| Format | Electronic |
| Publication Info | Hershey, PA : Idea Group Pub., |
| Description | 1 online resource (xxiv, 319 p.) |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Subjects |
| Abstract | "Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for practitioners concerned with the management of information"--Provided by publisher. |
| Bibliography note | Includes bibliographical references and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Source of description | Description based on print version record and CIP data provided by publisher; resource not viewed. |
| Issued in other form | Print version: Challenges of managing information quality in service organizations Hershey, PA : Idea Group Pub., c2007. 159904420X (hardcover) |
| Genre/form | Electronic books. |
| LCCN | 2021695448 |
| ISBN | 9781599044224 ebook |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |