Best of Class Building a Customer Service Organization
| Author/creator | Shelton, Ken Editor |
| Format | Electronic |
| Publication Info | Provo : Executive Excellence Publishing |
| Description | 256 p. ill 09.000 x 06.000 in. |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Subjects |
| Series | Classics Ser. |
| Summary | Annotation In an era of incredible global competition, superior customer service provides that edge for sustained success. Staying competitive in an expanding marketplace means providing service and quality to customers and clients. It means updating service strategies, improving customer satisfaction, and putting people first. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| ISBN | 9781890009236 |
| ISBN | 1890009237 (Trade Cloth) Active Record |
| Standard identifier# | 9781890009236 |
| Stock number | 00088972 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |